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Applying For And Receiving A SecureMark Certificate
For Businesses
To complete the registration process, you'll need to provide information that you and your company exist.  You need to help us ensure that no one is trying to impersonate you or your company.  It may be easier to understand the process if you consider that:

  • You need to supply the information to prove you are who you say you are and haven't stolen someone's identity.
  • Your company needs to supply information to prove it exists.
  • Your company needs to authorise you to get a certificate

Don't worry though, we'll lead you through the process and keep it as easy as possible.  For your security, the online enrolment process is conducted in an SSL web session.  What this means to you is that any information you provide is strongly encrypted and cannot be understood or altered by anyone other than Equifax Secure.

For Individuals
To complete the registration process, you'll need to provide information that you are who you say you are.  You need to help us ensure that no one is trying to impersonate you or has stolen your identity. 

You will also need to indicate that the certificate is for your use as an individual.  Simply state "as an individual" when asked for the name of your  company. Please supply your own address in the address fields.

Do record your order ID as shown on the Thank You page. You may disregard the request for company authorisation.

Don't worry though, we'll lead you through the process and keep it as easy as possible.  For your security, the online enrolment process is conducted in an SSL web session.  What this means to you is that any information you provide is strongly encrypted and cannot be understood or altered by anyone other than Equifax Secure.

Important Notice:  In order to use Equifax SecureMark certificates for retrieval and submission of forms through the Government Gateway (www.gateway.gov.uk), the minimum system requirements are:

Windows 95 or NT 4 (SP3) or higher

Netscape Navigator v4.7 or higher (v6 not supported)

Internet Explorer version 5.01 or above.

Microsoft has recently release a new security update for all of its operating systems.  It is necessary to have this update installed prior to beginning the enrolment process for a certificate.  Please follow the link below to find out more information and download the appropriate update for your operating system.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q323172&

Any changes required to meet the minimum requirements must be completed before you begin your enrolment.

What You Need To Do Complete The Registration Process 

  1. Complete The Online Enrolment Form
    You’ll be asked for information about yourself:  Your name, Your Address, Telephone Number, and so on.  You’ll also be asked to complete information regarding your company such as its Name, Address, and VAT number.  The last part of the form requests payment information.  You may use VISA, MasterCard, Delta, and Switch.  You will be charged £25 +VAT once your application has been approved and a certificate issued.

  2. Complete the Interactive Query
    After you’ve submitted your enrolment form, you’ll be asked to complete a brief questionnaire, the answers to which only you should know.  These questions are based on credit information held by Equifax Secure.  Before we retrieve your credit file, we require your consent to use the information. We will only use this data to help us authenticate you.  This dialogue is conducted within a strongly encrypted session between yourself and Equifax alone.  If you do not consent, no information is retrieved and we will stop the enrolment process.  If you elect to continue, and you’ve completed the interactive query, you’re almost finished.

  3. Supply Authorisation from your Company
    After you’ve completed the interactive query, you’ll be presented with your order ID and some guidelines on completing the documents required that authorise you to obtain a certificate on behalf of your company.

    We will review your registration and documents of authorisation.  If the registration is complete and validated, we’ll issue a certificate.  It may be necessary for a representative from Equifax to contact you and clarify details in your application.  For your own protection, please request the order ID from the operator before providing any information.

  4. Import Your Certificate
    A few days after all your registration and authorisation information has been received, you’ll receive an invitation to visit our secure website and import your certificate.  A dedicated link for you to use will be included in the e-mail.  Please retain this e-mail if you require a VAT receipt.   Follow the instructions for importing the certificate.  Most of it happens automatically and the import takes less than a minute.

  5. Use Your Certificate
    Once you've imported your certificate you're ready to use it!

 

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Frequently Asked Questions
Support: 0845 603 3000
Email: securemark.uk@equifax.com

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